In 1950 Federal Metals started recycling metal like most recyclers of the time, out of the back of an old pick-up truck. Building through the generations from that old pick-up truck to today’s 11-acre facility, 100’s of lugger and roll-off bins and loyal employees that were generational as well. At the helm of Federal’s third generation was Dan Klufas. Armed with a Bachelor of Commerce degree, and experience as the Chairman of the Canadian Association of Recycling Industries he had a passion and a drive to grow the company. Older trucks were sold, and new trucks were purchased; Cranes were no longer modified earthmovers, they were now material handlers built for the metal recycling industry; pens, notebooks and boxes of handwritten receipts were swapped with computers and software built for the industry. Efficiencies were at the top of his list however, one move to become a more efficient and profitable organization did not work out as planned, the asset tracking software.
Federal Metals: A Search for Better Asset Management
The need for progress and modernization of how Federal Metals assets were managed was spurred by; the realization that over 50 years of placing bins at customers with a recipe box with cards full of information about those bins, that was never really up to date; and a driver that had been with the organization for over 40 years assuring him that “he knew the location of all the bins and obviously he would never leave the company or die”. The search began and a decision was made on a software solution. The program looked good but when it came to utilizing the software in the real world it didn’t work. Dan failed to put enough weight on the individuals who were using the software every day, the drivers and the dispatchers. Drivers were taking exponentially more time to complete their jobs because of the cumbersome and overly complex steps required by the software, the reverse of what the software was meant to do. Data entry was burdensome yielding incorrect and simply missing data, no better than the recipe box. Dan made the wrong choice in software, accepted it and continued his quest for software that understood his industry and the challenges it faced daily. His search yielded no results, he could not find software to solve his problem. Dan has a well-developed entrepreneurial spirit and experience, starting his first company at only 13 years old, he saw the opportunity and seized it. He built software for the industry, by someone who understands the industry.
Shane Duty: The Key Partner Behind CRO Software Solutions
People! A religious belief is that working with the right people, people who care, who are passionate about what they are doing, and who share a unified vision will unquestionably lead to success. That person was Shane Duty. An individual with generational software experience in the metal recycling world, and a dedication to making it right no matter what the cost joined forces with Dan to create CRO Software Solutions.